Cancellation / Refund Policy
Last updated: 11/27/2025
1. Refund Eligibility
Refunds are processed according to the refund policy specified for each tournament. Please review the refund policy before registering for a tournament.
2. Cancellation by Participant
If you need to cancel your registration, you may do so through your dashboard. Refund eligibility and amount will depend on the tournament's specific refund policy and the timing of your cancellation.
3. Cancellation by Organizer
If a tournament is cancelled by the organizer, all registered participants will receive a full refund within 7-10 business days.
4. Refund Processing
Refunds will be processed to the original payment method used for registration. Processing times may vary depending on your payment provider, typically taking 5-10 business days.
5. Non-Refundable Items
Certain fees, such as processing fees, may be non-refundable. Please check the tournament details for specific information.
6. Contact Us
If you have questions about refunds or need assistance with a cancellation, please contact us through the platform's contact form or reach out to the tournament organizer directly.